Terms & conditions

All works of authorship contained on this Website — including design, code, text, illustrations and images — are owned by Ellana SAS unless explicitly stated otherwise.

Except as expressly permitted herein, they may not be copied, transmitted, displayed, distributed (paid or free), licensed, altered, framed, stored for later use, or otherwise reproduced in whole or in part without our prior written consent. You may display the content on your own device, print it, and download it for personal use, provided you do not remove any copyright or other notices.

The trademarks, service marks, logos, slogans and domain names used on the Website (the "Marks") — including "Pensynk" and the Pensynk logo — are common-law or registered trademarks of Ellana SAS, or third-party Marks licensed to us. Nothing on the Website grants, by implication or otherwise, a license to use any of the Marks. You may not use the Marks (or any hidden text containing them) without our prior written permission, or that of the third-party owner.

The Website and the Service are provided "as is" and "as available". Pensynk does not provide any warranty or representation regarding them. We disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, non-infringement, and freedom from viruses or harmful code. We will not be liable for delays, inaccuracies, malicious code, or other defects in the Website or the Service. No license is implied by these disclaimers.

We reserve the right, at any time, to modify or discontinue — temporarily or permanently — any part of the Service, with or without notice.

Under no circumstances will Pensynk be liable for lost profits, lost opportunity, or indirect, consequential, incidental, special, punitive or exemplary damages arising out of any reliance on the Website or the Service, regardless of whether we were warned of the possibility of such damages, and regardless of the legal theory (contract, warranty, tort — including negligence — strict liability or otherwise).

You are responsible for safeguarding your account credentials and for any activity carried out under your account.

The Website may be affected by factors beyond our control, including internet disruptions and failures of data or telecommunications equipment. Pensynk assumes no liability for such disruptions.

You acknowledge that the entire risk arising out of the use and performance of the Website and the Service remains with you to the maximum extent permitted by law.

We do not guarantee that the Website or the Service is impregnable. Pensynk will not be responsible for a security breach provided we have used reasonable efforts to prevent it.

Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so portions of the above limitations may not apply to you.

You are solely responsible for cancelling your account. Email or phone requests do not constitute cancellation. The account owner can cancel at any time from workspace settings.

All your content is deleted from the Service upon cancellation and cannot be recovered.

If you cancel before the end of a paid month, the cancellation takes effect immediately and you will not be charged again.

You can temporarily pause your account for up to six months without charge by contacting contact@pensynk.com.

We reserve the right to suspend or terminate the Service without notice if payment is refused, if we have cause to believe these Terms or our Privacy Policy have been violated, or if suspension is necessary to comply with applicable law. Termination results in the deactivation or deletion of your account and the forfeiture of its content.

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect and the unenforceable provision is replaced by an enforceable one that comes closest to the original intent. Your use of the Website and these Terms are governed by the laws of France.

By subscribing to a plan with a defined duration (e.g. 12 months, 24 months), you acknowledge that you enter into a binding commitment for the full duration of the subscription.

All fees for such subscriptions are due upfront and are non-refundable, even in case of early termination or suspension, unless we expressly agree otherwise in writing.

Partial or discontinued use of the Service does not entitle you to any refund, credit, or prorated adjustment.

We reserve the right to make exceptions at our sole discretion. Doing so does not waive this policy.

Our Privacy Policy, as in effect from time to time, applies to the collection and use of your information and is incorporated into these Terms by reference.

You agree to indemnify and hold Ellana SAS, its affiliates, officers, directors, agents, employees and licensors harmless from any claim or demand — including reasonable attorney fees — made by any third party arising from: (i) your use of the Website or the Service; (ii) content you submit, post, transmit or otherwise make available; (iii) your violation of these Terms or of our Privacy Policy. This obligation survives termination of your Pensynk account or of these Terms.

These Terms constitute the entire agreement between you and Pensynk regarding your use of and access to the Website and the Service.

These Terms may change from time to time, so please check back here regularly.

Questions about these Terms? Email us at contact@pensynk.com.